Privacy Policy

Section 1 – Information We Collect

When you make a purchase, we collect essential personal details such as your name, address, and email to process your transaction seamlessly.

While browsing, we automatically receive your IP address to better understand your browser and operating system, helping us enhance your experience.

With your consent, we may also share updates on new collections, products, and store news via email.

Section 2 – Consent

How is consent obtained?

By providing your information to complete a transaction, verify payment, place an order, arrange delivery, or process a return, you consent to its use for that specific purpose.

For any secondary use, including marketing, your explicit consent will be requested, or you will be given the option to decline.

Withdrawing consent

You may withdraw your consent at any time by contacting us at info@turakhiaopticians.com.

Section 3 – Disclosure

Your personal information may be disclosed if required by law or in the event of a violation of our Terms of Service.

Section 4 – Payment Security

Payments are processed securely via Razorpay. Neither we nor Razorpay store your card details. All transactions are encrypted in accordance with PCI-DSS standards.

Your transaction data is used strictly to complete your purchase and is not retained thereafter.

Razorpay adheres to PCI-DSS standards set by the PCI Security Standards Council, supported by global payment networks such as Visa, MasterCard, American Express, and Discover.

For further details, please refer to https://razorpay.com.

Section 5 – Third-Party Services

We engage trusted third-party providers who access your information only to the extent necessary to perform their services.

Certain providers, including payment processors, maintain independent privacy policies. We encourage you to review these policies for clarity on how your information is handled.

As some providers may operate across different jurisdictions, your data may be subject to the laws applicable in those regions.

Once you leave our website or are redirected to a third-party platform, this Privacy Policy no longer governs your interaction.

External Links

We are not responsible for the privacy practices of external websites and recommend reviewing their respective policies.

Section 6 – Data Security

We implement industry-standard safeguards and best practices to ensure your personal information remains protected against unauthorized access, misuse, disclosure, alteration, or loss.

Section 7 – Cookies

Cookies are used to maintain your session and enhance site functionality. They are not used to personally identify you on other platforms.

Section 8 – Age Requirement

By using this site, you confirm that you have reached the age of majority in your jurisdiction, or have provided consent for your minor dependents to do so.

Section 9 – Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting.

In the event of material updates, we will notify you here to ensure transparency regarding how your information is collected, used, and shared.

If the business undergoes a merger or acquisition, your information may be transferred to the new entity to ensure continuity of service.

Contact & Queries

For access, correction, or deletion of your personal information, or for any queries or concerns, please contact us at info@turakhiaopticians.com.