Shipping Policy

Shipping Charges

We offer complimentary standard shipping across India. Orders are shipped via trusted logistics partners such as FedEx, Blue Dart, or DTDC, at our discretion.

We do not offer international shipping at the moment.

If you require express shipping, please get in touch with us on +91 9500911337 or write to us at info@turakhiaopticians.com with your shipping address. We will share the applicable charges and estimated delivery timeline.

Order Processing Time

• Sunglasses & Frames: Dispatched within 4–5 business days of order confirmation, subject to availability.
• Powered Sunglasses & Frames: Dispatch timelines may vary based on your prescription.

For orders containing multiple products, items may be shipped together to minimise environmental impact.

In case of any significant delay, you will be informed.

Delivery Timelines After Dispatch

Once your order is shipped, you will receive a tracking link and details.

• Within Chennai: 1–3 business days.
• Outside Chennai: 3–6 business days.

While we strive to meet these timelines, delays may occur due to factors beyond our control such as weather conditions or public holidays. In such cases, express shipping charges, if any, are non-refundable.

Delivery Responsibility

Once a shipment is marked as successfully delivered by our logistics partner to your provided address, Turakhia The Eye Store is not liable for any loss or theft thereafter.